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Email: support@csusb.edu
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Jul
27
Blackboard Maintenance 07/28/2016 - 07/29/2016
Posted by Brandon Sierra on 27 July 2016 08:49 AM

 

Blackboard Maintenance 07/28/2016 - 07/29/2016

 

Dear Campus,

 

We have been informed by Blackboard that the Datacenter that houses our Blackboard servers will be undergoing maintenance this coming Friday. This maintenance is service impacting and will result in downtime. However, there will be no changes made to our Blackboard environment and no changes will be made to courses. Please see email from Blackboard below.

 

 

 

Subject: Emergency Datacenter Maintenance - Service Interruption

 

Date: Thursday, July 28, 2016 - Friday, July 29, 2016

 

Time: 11:00pm - 03:00am PDT

 

Services: Clients with Server(s) at VA2.

 

 

 

On Thursday, July 28, 2016 to Friday, July 29, 2016 between the hours of 11:00 PM PDT and 3:00 AM PDT, the Managed Hosting Engineers will be performing maintenance at our internal datacenter. Please take note that this is a service impacting maintenance, hence we suggest that you inform your faculty and students to expect service interruption during this maintenance window.

 

Sincerely,

 

Blackboard MH Change Management

 

 

 

 

 

If you have any questions or concerns about this matter, please contact:

 

Technology Support Center
Information Technology Services
Email: support@csusb.edu
Phone: (909) 537-7677
URL: https://support.csusb.edu

 


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Jul
21
ESET Antivirus Solution for Faculty/Staff and students
Posted by James O'Linger on 21 July 2016 08:04 AM

ESET Product Logo

Installing ESET Antivirus is easy! Visit http://www.eset.com/us/offers/csusb/ 

 

ESET NOD32 Antivirus - ESET Cyber Security.

CSUSB is pleased to offer you a complimentary license of ESET's award-winning security product:

FREE ESET Antivirus Software

CSUSB students, faculty, and staff can now receive a free licensing code and installation of ESET Antivirus Protection for up to three devices. Each device will be protected from viruses, spyware, and malware for one year. ESET Antivirus is great because it eliminates virtually all threats on your PC/Mac to keep documents and private information safe.

What is spyware/malware?

Malwareis software that is intended to damage or disable computer systems, and it willdramatically reduce your PC’s productivity and speed.

Without antivirus protection, you may be at risk for cybercrime such as identity theft or fraud. Spyware can covertly monitor your every keystroke and send vital personal information to third parties. If you make a purchase online, for example, your credit card information can be stolen and used to make fraudulent charges.

Why do I need ESET Antivirus Software?

Laptops become susceptible to viruses from file sharing, downloading full movies and simply from browsing the web. While it is generally true that PC’s have a higher chance of falling victim to viruses, there are dangerous Mac-oriented malware hazards as well. As a result of being hacked by malware, all saved work on your device may be erased, and personal information may be stolen.

How do I install my ESET software?

Installing ESET Antivirus is easy! Visit http://www.eset.com/us/offers/csusb/ and enter your CSUSB email address. You will receive a validation email and a unique activation key.

For any questions or support, please contact the CSUSB Tech Support Center at 909-537-7677 or email support@csusb.edu

 


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Jul
2
Targeted Phishing Attack – Subject “Confirm Your Login”
Posted by Gerard Au on 02 July 2016 12:49 PM

July 2, 2016

ITS has been made aware of a targeted phishing attack in the form of an email that came from “CSUSB Technology Support Center” with the subject “Confirm Your Login”.

Please be aware that this email is not legitimate and could compromise your CSUSB account. If you did click on the link and entered your login information, please contact the Technology Support Center as soon as possible or use the following link to reset your account: https://myaccount.csusb.edu.

Thank You,
Gerard Au
Associate Vice President, Information Technology Services


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May
6
JMP Software now available for all CSUSB Students, Faculty and Staff
Posted by James O'Linger on 06 May 2016 12:12 PM

Dear Colleagues,

JMP Statistical Software is now available to all students, faculty and staff at CSUSB. To download and install the software on University machines or home machines, please use one of the links below or go to the ITS Software downloads page at http://its.csusb.edu/software/software.html#jmp :

JMP statistical discovery software from SAS is the tool of choice for scientists, engineers and other data explorers in almost every industry and government sector. JMP combines powerful statistics with dynamic graphics, in memory and on the desktop. Interactive and visual, JMP reveals insights that raw tables of numbers or static graphs tend to hide.

For more information about JMP please refer to the JMP website.

Training for JMP software will be available soon through the Office of Academic Technologies and Innovation.

If you have any questions, please contact our Technology Support Center at support@csusb.edu or 909-537-7677


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May
4

Dear Campus Community,

 

Zoom, for HD video and audio conferencing and screen sharing, is now available to all CSUSB students, faculty and staff.  Zoom can be used from any PC, Mac, iPad, iPhone, Android device or phone line, and includes  H.323 and SIP Room Connector for participants to leverage existing legacy devices, including Polycom, Tandberg, LifeSize and others.

You can access zoom by clicking on http://csusb.zoom.us/ or through the quick launch button on MyCoyote, and signing in with your Coyote ID and password.

Student usage examples:

  • Quick and easy group meetings when time and/or weather do not permit
  • Group members who can't attend in person can be part of a meeting
  • Recording feature allows users to save a session for future reference and send to members who aren't able to attend
  • Meeting with instructors and professors
  • Talking with friends and family

Faculty and staff usage examples:

  • Staff meetings
  • Working with vendors
  • Virtual office hours
  • Meeting with students
  • Teaching from a remote location
  • Guest speakers from remote locations

The agreement between CSU and Zoom allows for unlimited meetings for all users (faculty/staff/students) with 50 participant capacity for all meetings. Guests can easily be invited to meetings hosted by CSU students, faculty or staff and will have access to all features as a guest.

For more information on Zoom, please visit the Technology Support Center website at: https://support.csusb.edu/index.php?/Knowledgebase/Article/View/93/0/zoom-videoconferencing-platform.

If you have any questions, please contact our Technology Support Center at support@csusb.edu or 909-537-7677


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