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ESET Antivirus Solution for Faculty/Staff and Students
Posted by James O'Linger on 20 February 2017 09:26 AM

ESET Product Logo

Installing ESET Antivirus is easy! Visit 


ESET NOD32 Antivirus - ESET Cyber Security.

CSUSB is pleased to offer you a complimentary license of ESET's award-winning security product:

FREE ESET Antivirus Software

CSUSB students, faculty, and staff can now receive a free licensing code and installation of ESET Antivirus Protection for up to three devices. Each device will be protected from viruses, spyware, and malware for one year. ESET Antivirus is great because it eliminates virtually all threats on your PC/Mac to keep documents and private information safe.

What is spyware/malware?

Malwareis software that is intended to damage or disable computer systems, and it willdramatically reduce your PC’s productivity and speed.

Without antivirus protection, you may be at risk for cybercrime such as identity theft or fraud. Spyware can covertly monitor your every keystroke and send vital personal information to third parties. If you make a purchase online, for example, your credit card information can be stolen and used to make fraudulent charges.

Why do I need ESET Antivirus Software?

Laptops become susceptible to viruses from file sharing, downloading full movies and simply from browsing the web. While it is generally true that PC’s have a higher chance of falling victim to viruses, there are dangerous Mac-oriented malware hazards as well. As a result of being hacked by malware, all saved work on your device may be erased, and personal information may be stolen.

How do I install my ESET software?

Installing ESET Antivirus is easy!  For personal devices, please go to and enter your CSUSB email address. You will receive a validation email and a unique activation key.  For state-owned hardware, go to

For any questions or support, please contact the CSUSB Tech Support Center at 909-537-7677 or email


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Phishing Alert: "Subject: New Important Message." - January 11, 2017
Posted by Gerard Au on 11 January 2017 01:00 PM

ITS has received reports of a phishing email that appears to be coming from "Blackboard" with the subject "New Important Message."

We advise users NOT to click on the link.  If you believe that your account has been compromised, please reset your username and password at: 


Dear user,

You have received an important message from your University Technology, posted to you

through the Blackboard Learning System.

<Link Removed>

Blackboard Team.

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Single Sign On Enabled for Office 365
Posted by Gerard Au on 15 December 2016 09:45 PM

As of 9:00pm on December 15, 2016, the login page for Office 365 has been migrated to the Campus Authentication System (CAS)/Single Sign-On (SSO). This switchover, initially slated to be launched in mid-January 2017, was moved up due to the pressing need to resolve an issue that arose from the campus data center/server farm firewall migration.

With the switchover to SIngle Sign On, users accessing their Office 365/OneDrive resources will utilize the same login mechanism as MyCoyote, Blackboard, and PeopleSoft. This will provide users a more seamless experience while accessing their personal email box.

For service email accounts (i.e. accounts that belong to a department and not to an individual employee), there will be a slight change in the login process from the Outlook Web App/webmail interface. Users of those accounts will now need to log in at using their login and password. Should you need assistance accessing  your service accounts, please contact the Technology Support Center at x77677 or

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Great Resources for Identity Theft Victims
Posted by James O'Linger on 29 September 2016 03:16 PM

The Federal Trade Commission has created a “one stop” web site to assist victims of identity theft. There’s specific instructions, guides & a support team assisting victims to recover from identity theft.  

Here’s where people can report identity theft and start the process:

Here’s a PDF with helpful information tied to what information has been stolen:

Here’s a 40 page guide entitled: Identity Theft, A Recovery Plan that you can order for free or print yourself:

In addition to the above resources, our ITS Information Security and Emerging Technologies Office has created help on several topics relating to fraud/hacking:

If you believe that you are a victim of Identity Theft, ITS highly recommends that you IMMEDIATELY change your campus password at and at other locations, such as your bank as soon as possbile.


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Legacy CSUSB-ACCESS wireless network was retired September 16, 2016
Posted by Gerard Au on 09 September 2016 06:10 PM

As approved by the IT Governance Executive Committee,CSUSB retired its legacy, unsecure CSUSB-ACCESS wireless network on Friday, September 16, 2016. Campus users (students, faculty, and staff) are able to continue utilizing the eduroam secure wireless network (Instructions can be found here) which only needs to be configured once and provides secure and continuous connectivity across campus.

The CSUSB-Visitor wireless network now provides campus visitors limited internet access (up to 4 hours per session) through a self-registration portal, much like any public internet (e.g. Starbucks, airports, hotels, etc.) The CSUSB-Visitor network is an unsecure network with limited bandwidth and is not intended for campus users' daily use.

For instructions on how to connect to the eduroam wireless network, please visit or contact the Technology Support Center at (909) 537-7677.

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