Phone: (909)537-7677
Email: support@csusb.edu
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Latest Updates
Apr
23
Faculty/Staff E-mail Maintenance - April 23, 2015 10pm-12am
Posted by Gerard Au on 23 April 2015 11:35 AM

IT Services will perform maintenance and security updates on the campus Exchange infrastructure on Thursday 4/23 from 10pm-12am. The date/time was selected based on lowest expected usage. During the maintenance window, email delivery to Exchange and Office 365 users may be temporarily delayed and Outlook Web Access may be temporarily unavailable.  Should you experience difficulties accessing your e-mail after the maintenance window, please contact the Technology Support Center (909) 537-7677.


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Apr
2
Recent Email Phishing Attempts - April 2, 2015
Posted by James O'Linger on 02 April 2015 11:44 AM

CSUSB is experiencing a rash of phishing emails.  Be vigilant in what you do with your email. Continue to be suspicious of emails urging you to act quickly to avoid some consequence.  Examples of recent phishing include “Quota Exceeded”, “Important Email from  Administrator”, “Your access has been temporarily locked out”, and “Scheduled maintenance 31-03-2015 (Urgent)”.  

Please visit our "Tips to avoid and prevent phishing attempts" article at https://support.csusb.edu/index.php?/Knowledgebase/Article/View/34/0/tips-to-avoid-and-prevent-phishing.

Please contact the Technology Support Center if you have any questions or concerns regarding this matter:

Technology Support Center
Information Technology Services
Email: support@csusb.edu
Phone: (909) 537-7677
URL: https://support.csusb.edu


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Mar
16
New CSUSB Mobile App - March 16, 2015
Posted by Gerard Au on 16 March 2015 10:33 AM

CSUSB released new versions of the CSUSB Mobile App and it is available in the iTunes and Google Play Store. Download the new app or update your current app by visiting the links below. Feedback on the new app can be sent to mobilesupport@csusb.edu.

iTunes Store: https://itunes.apple.com/us/app/csusb-mobile/id473101799?mt=8

Google Play: https://play.google.com/store/apps/details?id=mobile.coyote&hl=en

 


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Mar
6
New security certificate for eduroam wireless - March 6, 2015
Posted by Gerard Au on 06 March 2015 09:53 AM

New security certificates were issued for the eduroam wireless authentication systems on March 6, 2015 to accommodate for additional capacity. Users may be asked to re-accept a security certificate if they are connecting to eduroam after March 6, 2015.

On most devices, simply hit “acccept” and the new certificate will update automatically. This is an expected update and not an attempt by anyone to corrupt our wireless systems.

If you experience any connectivity issues, please contact the Technology Support Center at (909) 537-7677 or support@csusb.edu for assistance.


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Mar
4
Emergency Blackboard Maintenance - March 5, 2015 2-5am
Posted by Gerard Au on 04 March 2015 04:49 PM

In order to resolve several critical issues, Blackboard support will be performing emergency maintenance tomorrow, Thursday, March 5, 2015 between at 2:00-5:00am PST. Blackboard will be unavailable during this period. The maintenance window was selected based on the lowest expected usage of the system.

The emergency maintenance will address the following:

  • Performance issues affecting the Blackboard session database
  • Issues with creating essay questions on exams
  • Building block updates
  • Cumulative system updates

If you experience any issues after the maintenance window, please contact the Technology Support Center at (909) 537-7677 or support@csusb.edu for assistance. We apologize for any inconvenience this may cause.


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