Phone: (909)537-7677
Email: support@csusb.edu
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Apr
2
Recent Email Phishing Attempts - April 2, 2015
Posted by James O'Linger on 02 April 2015 11:44 AM

CSUSB is experiencing a rash of phishing emails.  Be vigilant in what you do with your email. Continue to be suspicious of emails urging you to act quickly to avoid some consequence.  Examples of recent phishing include “Quota Exceeded”, “Important Email from  Administrator”, “Your access has been temporarily locked out”, and “Scheduled maintenance 31-03-2015 (Urgent)”.  

Please visit our "Tips to avoid and prevent phishing attempts" article at https://support.csusb.edu/index.php?/Knowledgebase/Article/View/34/0/tips-to-avoid-and-prevent-phishing.

Please contact the Technology Support Center if you have any questions or concerns regarding this matter:

Technology Support Center
Information Technology Services
Email: support@csusb.edu
Phone: (909) 537-7677
URL: https://support.csusb.edu


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Mar
16
New CSUSB Mobile App - March 16, 2015
Posted by Gerard Au on 16 March 2015 10:33 AM

CSUSB released new versions of the CSUSB Mobile App and it is available in the iTunes and Google Play Store. Download the new app or update your current app by visiting the links below. Feedback on the new app can be sent to mobilesupport@csusb.edu.

iTunes Store: https://itunes.apple.com/us/app/csusb-mobile/id473101799?mt=8

Google Play: https://play.google.com/store/apps/details?id=mobile.coyote&hl=en

 


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Mar
6
New security certificate for eduroam wireless - March 6, 2015
Posted by Gerard Au on 06 March 2015 09:53 AM

New security certificates were issued for the eduroam wireless authentication systems on March 6, 2015 to accommodate for additional capacity. Users may be asked to re-accept a security certificate if they are connecting to eduroam after March 6, 2015.

On most devices, simply hit “acccept” and the new certificate will update automatically. This is an expected update and not an attempt by anyone to corrupt our wireless systems.

If you experience any connectivity issues, please contact the Technology Support Center at (909) 537-7677 or support@csusb.edu for assistance.


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Dec
17
New MyCoyote portal goes live December 18
Posted by Gerard Au on 17 December 2014 11:58 PM

CSUSB has launched a brand-new MyCoyote portal, which will be the hub of all Single Sign-On (SSO) applications such as Student/Google Mail, Google Drive, Blackboard, OrgSync, PeopleSoft, etc. For a quick overview of the new portal, please visit https://support.csusb.edu/index.php?/Knowledgebase/Article/View/59/. Detailed instructions can be found in the links below.


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Nov
26
E-mail Address Standardization
Posted by Gerard Au on 26 November 2014 01:51 PM

Earlier this past summer, the IT Governance Executive Committee received a proposal to standardize faculty and staff e-mail address as follows:
 
For your consideration, I would like to propose that the CSUSB e-mail address be standardized by firstname.lastname (e.g., john.smith@csusb.edu). It is my understanding that if this proposal were approved, existing CSUSB users would retain their original addresses yet be able to receive a firstname.lastname alias. Current campus-wide practice is extremely uneven, with some people using their last name only, others using their first name and part (or all) of their last name, others using the first letter of their first and second names followed by part (or all) of their last name, and so forth.  A standardized practice would save valuable time, as CSUSB and other users would not need to refer to directories to search for e-mail addresses.
 
The ITGEC approved this proposal and the ITS Team has implemented this recommendation. All Faculty and Staff will be able to send and receive e-mails using their alias firstname.lastname@csusb.edu while retaining their current e-mail address.

For frequently asked questions (FAQ), please visit: https://support.csusb.edu/index.php?/Knowledgebase/Article/View/58/.


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