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Email: support@csusb.edu
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Aug
26
CANCELLED - Campus Electrical Shut Down - Saturday, August 29, 2015 10pm
Posted by Gerard Au on 26 August 2015 11:51 AM

Campus Community:

 

The scheduled campus-wide electrical shutdown for Saturday, August 29thhas been CANCELLED.

Please contact Facilities Support Center at x75175 should you need additional information. We apologize for any inconvenience this may have caused. 

 

Thank you.

Facilities Support Center

Office of Facilities Services

5500 University Parkway

San Bernardino, CA 92407

(909) 537-5175 Fax (909) 537-7185

Facilities Services Web Page

 

 

Previous Message-

As informed, the campus will anticipate an electrical shut down from 10:00 p.m. Saturday, August 29th to 4:00 a.m. Sunday, August 30th.

The campus data center, which hosts many critical IT services, will remain powered by emergency generator during the maintenance window.  Critical services such as e-mail/Office 365, Google Apps, Blackboard, MyCoyote, PeopleSoft, campus websites hosted by ITS, are expected to remain fully operational during the power outage. Impacted services may include network, phone and wifi connectivity in buildings not served by generators and systems/services hosted by distributed units or colleges.

We apologize for any inconvenience. Please do not hesitate to reach out should you have any questions or concerns with impacted services.

From: Facilities Support Center
Subject: Message from Facilities Services - Electrical Shut Down 8/29/15

Campus Community:

Southern California Edison will be performing maintenance on the local electrical system on Saturday, August 29th from 10:00p.m.through Sunday, August 30th not to exceed 6 hours.  During this time there will be no power to the entire campus.

Prior to the electrical outage we recommend you shut down any sensitive equipment such as computers for their protection. We apologize for any inconvenience.

Please contact Facilities Support Center at x75175 should you need additional information.

Thank you.

Facilities Support Center
Office of Facilities Services
5500 University Parkway
San Bernardino, CA 92407
(909) 537-5175 Fax (909) 537-7185


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Apr
2
Recent Email Phishing Attempts - April 2, 2015
Posted by James O'Linger on 02 April 2015 11:44 AM

CSUSB is experiencing a rash of phishing emails.  Be vigilant in what you do with your email. Continue to be suspicious of emails urging you to act quickly to avoid some consequence.  Examples of recent phishing include “Quota Exceeded”, “Important Email from  Administrator”, “Your access has been temporarily locked out”, and “Scheduled maintenance 31-03-2015 (Urgent)”.  

Please visit our "Tips to avoid and prevent phishing attempts" article at https://support.csusb.edu/index.php?/Knowledgebase/Article/View/34/0/tips-to-avoid-and-prevent-phishing.

Please contact the Technology Support Center if you have any questions or concerns regarding this matter:

Technology Support Center
Information Technology Services
Email: support@csusb.edu
Phone: (909) 537-7677
URL: https://support.csusb.edu


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Mar
16
New CSUSB Mobile App - March 16, 2015
Posted by Gerard Au on 16 March 2015 10:33 AM

CSUSB released new versions of the CSUSB Mobile App and it is available in the iTunes and Google Play Store. Download the new app or update your current app by visiting the links below. Feedback on the new app can be sent to mobilesupport@csusb.edu.

iTunes Store: https://itunes.apple.com/us/app/csusb-mobile/id473101799?mt=8

Google Play: https://play.google.com/store/apps/details?id=mobile.coyote&hl=en

 


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Mar
6
New security certificate for eduroam wireless - March 6, 2015
Posted by Gerard Au on 06 March 2015 09:53 AM

New security certificates were issued for the eduroam wireless authentication systems on March 6, 2015 to accommodate for additional capacity. Users may be asked to re-accept a security certificate if they are connecting to eduroam after March 6, 2015.

On most devices, simply hit “acccept” and the new certificate will update automatically. This is an expected update and not an attempt by anyone to corrupt our wireless systems.

If you experience any connectivity issues, please contact the Technology Support Center at (909) 537-7677 or support@csusb.edu for assistance.


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Dec
17
New MyCoyote portal goes live December 18
Posted by Gerard Au on 17 December 2014 11:58 PM

CSUSB has launched a brand-new MyCoyote portal, which will be the hub of all Single Sign-On (SSO) applications such as Student/Google Mail, Google Drive, Blackboard, OrgSync, PeopleSoft, etc. For a quick overview of the new portal, please visit https://support.csusb.edu/index.php?/Knowledgebase/Article/View/59/. Detailed instructions can be found in the links below.


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