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Knowledgebase : Email

USING THE PROOFPOINT EMAIL SPAM CONTROL CSUSB EMAIL SPAM CONTROL SOLUTION (PROOFPOINT) Email Spam Control offers the following functionalities: * Individual spam preferences: Detection profile, Safe List, Blocked List. * Next-generation spam de...
CSUSB Email Spam Control Solution (Proofpoint) : Frequently Asked Questions (FAQ) Cal State University San Bernardino has implemented a new and improved version of the anti-spam system called Proofpoint. Below please find some commonly asked qu...
QUESTION: How do I share my calendar? - Windows Outlook (2013) ANSWER: By default, everyone has limited access to your calendar. As they create a meeting invitation using the SCHEDULING ASSISTANT, they will be able to see whether you are free or ...
This article explains how to check the size of your email account and the size of each subfolder in Outlook 2010 and Outlook 2013 OUTLOOK 2010 * From the FILE tab, under INFO, select CLEANUP TOOLS, then MAILBOX CLEANUP. * Click the VIEW MAILB...
REQUESTING ROOM RESOURCE MAILBOXES To request a resource mailbox open a ticket [1]or send email to support@csusb.edu [2]. When you request a resource mailbox, you must specify the following: * The full name of the building followed by the room num...
Your Mac's Mail client will stop functioning after your account is migrated to Office 365. You will need to delete your account and re-add it. * Open SYSTEM PREFERENCES * Go to INTERNET ACCOUNTS. Older versions of OS X may show MAIL, CONTACTS & CA...
Your iOS devices will no longer function when your account is migrated to Office 365. You will need to remove your exchange account and re-add it. * Open SETTINGS and select MAIL, CONTACTS, CALENDARS. * Tap your CSUSB account to open your account...
Your Outlook 2011 client will be redirected to a different server when your account is migrated to office 365 and you will get a dialog box like the one below. Check "Always use my response for this server" and click the ALLOW button. If you get the ...
Your Outlook 2010 client will be redirected to a different server when your account is migrated to Office 365 and you will be prompted for your credentials. Enter your username and password. Your username will be @csusb.edu, where is your coyote id. ...
IT Services announced on November 26, 2014, that a standardized e-mail address format will be made available to faculty and staff in the form of an e-mail alias. The following is a list of frequently asked questions that may be useful to our users. ...
MailMan treats messages from members differently than non-members. You can customise the behavior of both members and non-members. For help managing your Mailman list, refer to the "Managing Mailman Lists Video [1]" page. The configuration of a Mail...
Mailing lists are handled by the mailman server. Please note that a mailing list is not a distribution list. For information on distribution lists refer to the "Request a distribution list [1]" page. Like a distribution list a mailing list is an email ...
The Technology Support Center and Enterprise Applications has worked with the ACBI Training Support office at CSUSB to create a video tutorial of the Mailman system. This video goes over the basic features list owners need to know to manage their lists...
In order to keep your Inbox free of spam, TSC recommends you fiter messages containing [Spam] in the subject line to your Junk folder. If a message is not tagged you can forward the message as an attachment to abuse@csusb.edu [1]. To filter tagged spam...
The way Office 365 we mail handles attachements is different than the way the on-campus local exchange does. This is because Ofice 365 allows you to attach documents from OneDrive. Office 365's OneDrive allows you to share documents with others in the ...
By default GMail uses your login address to send mail. This is @coyote.csusb.edu, where is your student ID. While your coyote ID is not private, some do not wish to share this with the world. GMail allows you to set a different reply address. To set o...
In order to keep your Inbox free of spam, TSC recommends you fiter messages containing [Spam] in the subject line to your Junk folder. If a message is not tagged you can forward the message as an attachment to abuse@csusb.edu. To filter tagged spam log...
OFFICE 365 EXCHANGE ONLINE CALENDAR AND EMAIL CLIENTS Microsoft Office 365 Exchange Online, hereto refered to as Exchange Online, is an email and calendar system used at CSUSB. Some people use Exchange Online for just the calendar, while others use Ex...
To create an online meeting go to your Outlook calendar and do the following. Creating an online meeting requires you to be running Microsoft Lync 2011 or later and be logged in to your acount. * Click the MEETING button to create a new meeting. *...
To create an online meeting go to your Outlook calendar and do the following. * Click the NEW SKYPE MEETING button. * If you want to change the access permissions click the MEETING OPTIONS button. * You can select who can access the meeting with...
WHAT IS CLUTTER Clutter is a feature within Office 365 that is turned on by default, and is intended to act as a filter, similar to an anti-spam filter, that moves less important email (based on your reading habits) into a "Clutter" folder where they...
NOTE: IMAP access must first be enabled in your settings within the CoyoteMail Powered by Google preferences. Before configuring your IMAP client follow the directions for enabling IMAP [1] in your CoyoteMail Powered by Google settings. Also you will n...
NOTE: IMAP access must first be enabled in your settings within the CoyoteMail Powered by Google preferences. Before configuring your IMAP client follow the directions for enabling IMAP [1] in your CoyoteMail Powered by Google settings. Some IMAP clien...
From time to time a tech needs to see the full headers of a message to analyse the issue. The easiest method to do this is to forward the message as an attachment to the tech. To do this in Outlook 2016, follow the steps below. * Select the message...
From time to time a tech needs to see the full headers of a message to analyse the issue. The easiest method to do this is to forward the message as an attachment to the tech. To do this in Outlook for Mac 2016, follow the steps below. * Select the...
To manage your distribution groups on exchange, log in to Outlook Web App [1] and complete the following steps. * Go to Options -> See All Options... * Select Groups You should now see your groups under Public Groups I Own. Links: ------ [1] h...
SCHEDULING A MEETING ROOM IN OUTLOOK In the following example, an organizer would schedule a meeting room following these steps: * Create a new meeting request from the Outlook CALENDAR. * Add the meeting participants to the TO field. * Select...
SCHEDULING A MEETING ROOM IN OUTLOOK WEB ACCESS (OWA) In the following example, an organizer would schedule a meeting room following these steps: * Create a new MEETING REQUEST from Outlook or OWA calendar. * Add the meeting participants to the ...
TIPS TO AVOID AND PREVENT PHISHING ATTEMPTS A phishing email often: * Warns that the account will be closed unless you confirm information. * "Urges" you to provide confidential information, such as passwords, user ID, and account numbers. * Tries to...