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Knowledgebase: Email
Tips to avoid and prevent phishing
Posted by Gerard Au on 11 July 2014 03:30 PM

TIPS TO AVOID AND PREVENT PHISHING ATTEMPTS
 
A phishing email often:
 
•  Warns that the account will be closed unless you confirm information.
• “Urges” you to provide confidential information, such as passwords, user ID, and account numbers.
•  Tries to notify you or confirm information that is not accurate.
•  They are usually not sent “To” your own e-mail address.
 
To minimize phishing risk:

  1. Be skeptical of an email sent with a generic greeting such as:

    • Dear Email Account Owner
    • Dear Customer
    • Dear Member
    • Dear xxxx@csusb.edu

  2. Do not reply to a suspicious email
    By replying to an e-mail, you are confirming and validating that your e-mail is a “real” e-mail address. Therefore, spammers will gather these e-mail addresses and use them to spam others.

  3. Do not click links within the email.
    Links are often well-disguised to confuse you. Hover over a link to carefully review the “actual” URL, so you are not linking to suspicious locations.

  4. Do not provide any personal information in response to an email request from anyone or any entity.

Legitimate companies will never ask you to verify or provide confidential or financial information in an unsolicited email. Unfortunately, the “phishing” spammers have become very good at spoofing real email and are therefore difficult to catch with anti-spam filters.
 
If you ever have questions about the validity of a particular email message, please do not hesitate to contact the Technology Support Center.  Please be reminded that requests can also be submitted online at: http://support.csusb.edu.
 

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