Phone: (909)537-7677
Email: support@csusb.edu
Knowledgebase: BlackBoard
Blackboard and Internet Explorer 11
Posted by on 04 March 2014 09:45 AM

The following issues have been reported when using Internet Explorer 11 on Blackboard Learn 9.1 SP 13:

  • Deleting items gives a blank screen with the word "False"
  • Creating, editing, or submitting items gives the error "Object doesn’t support property or method ‘addClassName’"
  • Campus banner does not appear on the login page
  • Tabs do not appear in the top frame once logged in

 

These issues are caused by Internet Explorer Compatibility view being enabled.

 

To disable Internet Explorer Compatibility View, perform the following steps:

   1.  In Internet Explorer settings, select "Compatibility View settings"

   2.  In Compatibliity View settings -> "Websites you've added to Compatibility View" , select the entry for "csusb.edu" and click the "Remove" button

   3.  Uncheck the "Display intranet sites in Compatibility View" and "Use Microsoft Compatibility lists" boxes

 



Attachments 
 
 ie_compat_1.png (15.31 KB)
 ie_compat_2.png (27.73 KB)
 ie_compat_3.png (29.22 KB)
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