Phone: (909)537-7677
Email: support@csusb.edu
Knowledgebase: MyCoyote
SSO Access Restrictions
Posted by Russell Jackson on 08 March 2017 11:44 AM

Access Policy

Cal State San Bernardino implements technical measures to deter malicious activity and other violations of policy.

There are several reasons the university may restrict access to its network resources.  Some examples include:

  • malware

  • attempting to bypass security controls (hacking)

  • violation of university policy

  • violation of California or United States federal law

  • academic dishonesty (cheating)

  • compromised credentials (stolen passwords)

  • copyright violation 

Some restrictions automatically expire after abusive activity subsides.  Others require manual intervention from Information Technology Services (ITS). If you have encountered a block, please contact the ITS Technology Support Center at https://support.csusb.edu or support@csusb.edu or (909) 537-7767 to open an investigation.

 

Access Blocked Error

In the event that a user attempts to visit the SSO system from an address that has been blocked, the user will be served a page entitled "Access Blocked".

Access Blocked Error 403

Seeing this bock typically indicates you are visiting from a network location that has demonstrated past abusive behavior.  Often, it is related to VPN use.  Disconnecting from the VPN, or removing the offending VPN software, will restore access.  In other circumstances,  web accelerators, analytics plugins, anonymous proxies, and other spyware-like technologies are the issue.



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