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Knowledgebase: BlackBoard
Blackboard Frequently Asked Questions for Faculty Members
Posted by on 14 January 2014 09:06 AM

How do I create a Blackboard course site?

To activate a CSUSB Blackboard Course Site account for a class, please take a moment to complete a DL Planning Notification by selecting the Request a Course link on the left side menu.

To reuse all or part of an old course site for a subsequent quarter, submit a DL Planning Notification form for the new course site, just as if you were requesting an entirely new course site. However, when asked if you would like to copy course materials from an existing Blackboard course, include the course ID, section number, and semester of the course from which you wish to copy content. The new course site will be created as a copy of the existing course site.

When a new course site is created as a copy of an existing course site, all of the course content (announcements, course information, staff information, course documents, assignments, and external links) and all of the assessments and assessment pools (but not the Grade book nor the Assessment results) are copied to the new course site. It is possible to copy only the course content or only the Assessments and Pools but we are not able to copy neither only specific portions of the course content nor specific portions of the Assessments and Pools. Custom content areas that are created by faculty can also be included or excluded.

If you want to reuse only part of the content of an existing course site in a new course site, you can either (a) have all of the existing course site copied over and then remove the portions that you do not want to use this time (b) have a new course site created and (re)-upload the portions that you want to re-use.

When a new course site is created as a copy of an existing course site, we do not routinely copy over information that is tied to specific course users (like the Student Roster and the Discussion Board entries) since the new course site will usually have its own Student Roster, etc... Much of this user-specific information can be included in the copy process upon special request (in the Comment section of the DL Planning Notification Form) if there is not a specific reason for doing so, though we would typically advise against it.

How do I login to Blackboard?

Login to CSUSB Blackboard, please visit Click on the “Login button” enter your My Coyote username and password. Your courses will be listed on the right hand side under the tab heading “My Courses”

Browser Requirements for Blackboard 9.1 SP13

Browser Requirements

When and how are students enrolled in my Blackboard course?

Students are enrolled automatically into Blackboard courses according to information supplied by the registrar so there is no need to enroll individual students into your course site. As long as the student enrolled to take your class and is up-to-date with all payments, he/she should appear in the student roster of the course. Though it is generally sooner, it sometimes takes up to 24 hours before the complete student roster will appear and then will be updated automatically as changes occur. It is possible depending on how the paper work is processed that “adds” can take days or weeks. Blackboard is not directly connected to the attendance system all participants are manually added. Student course enrollment is updated up to the census date on a daily basis.

How do I add additional Students, Instructors, or TA's to my course?

All students registered for the course, are automatically enrolled through the Registrar when the Course is created, however, you do have the option of adding additional users to the course.

Only Instructors, their designated course builders, or TAs have the ability to add users.

To add users to your course:

  1. On the control panel sidebar, select "Users and Groups"
  2. Select "Users"
  3. Select the "Find Users to Enroll" button.
  4. Enter Coyote ID. Select Role and Submit. If you do not have the users Coyote, please follow steps 5-8.
  5. Search for the user by Coyote ID, email, or last name. If they are in the CSUSB Blackboard database, their full information will appear.
  6. Check the box to the left of their name.
  7. Scroll down and click on "Submit"
  8. Select Role and Submit.

If the user that you wish to add a user that is not in the Blackboard database (i.e., does not have an CSUSB blackboard account) Contact ODL and we will assist you.

How do I make my Course Site visible to Students?

When the shell is created, it is not available to students. Students will not be able to access your Blackboard site until the course is made available. When your site is ready for student access:

  1. Go to the Control Panel.
  2. Select "Customization".
  3. Select "Properties".
  4. In Step 3: Set Availability, Select "yes"
  5. Click on "Submit"

How do I add a syllabus to my Blackboard Course Site?

Because documents often have rather complex formatting, getting them to display properly on the Web can be a challenge. There are a number of methods with varying degrees of success and unique pros and cons. The simplest way to post a syllabus is to convert it to html and upload that file.

While Blackboard will accept file attachments in several different formats (including .doc, .ppt, .xls), we recommend that you convert all documents to html before uploading them to Blackboard, because it ensure that users will be able to view the documents regardless of whether or not they have the application in which it was originally authored.

To do this:

  1. Save the document as a "Web Page" or "as html".
  2. Login to the Blackboard course in which you wish to add the syllabus.
  3. Go to the Control Panel of the course.
  4. Click on the Content Area in which you want your Syllabus to appear. (If you would like to put the Syllabus in its own folder, see the How To on adding folders in a Content Area.)
  5. Click on "Add Item".
  6. Name this document using either the drop down box or specifying your own name.
  7. Scroll down to the second section called "Content Attachments"
  8. Click on the Browse button to locate and add the item you wish to attach (the syllabus with the .htm or .html extension).
  9. Click on "Submit"

I created a test but it is not available/I cannot see it?

Once the test is created it must now be deployed or made accessible for students to take.

  1. Select a Content Area or create a new Content Area in your Course Menu.
  2. Under Create Assessment, select Test.
  3. Choose your test from the list of available tests, then click OK.
  4. Enter your test delivery options.
  5. Click Submit

Where can Faculty Members get help with Blackboard?

Please remember that the Online & Distributed Learning office offers Blackboard support for faculty and our instructional designers are always available to answer your questions or help you resolve any problems you may be experiencing with Blackboard. If you have a question or are currently experiencing problems with Blackboard, please take a moment to submit a Faculty Support Request Form by selecting the Blackboard Support link on the left side menu and one of our designers will assist you promptly.

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